Cable Rock is now one of a prestigious group of residential managing agents in England and Wales to achieve accreditation by the industry’s trade body – the Association of Residential Managing Agents (ARMA).
ARMA accreditation promotes the highest standards of customer service in residential leasehold management. In order to achieve accreditation, Cable Rock had to demonstrate adherence to the ARMA Customer Charter together with 180 Standards developed specifically for managing agents to promote honesty, fairness, openness and timeliness.
Apartment owners who use ARMA accredited managing agents to manage their property will be guaranteed a number of safeguards including:
– Higher professional standards and levels of customer care
– A transparent and open service
– Access to an independent regulatory panel
Visit www.arma.org.uk for further information.